Privacy Policy

Last Updated: September 30, 2025

At ReUCuest, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our Campus Services Management System.

1. Information We Collect

We collect information that you provide directly to us when using ReUCuest services:

• Account Information: Username, password, and role (Student/Admin)
• Personal Information: Name, ID number, email address, contact number, course details
• Request Data: Locker requests, gate pass applications, activity reservation details
• Documents: Study load forms, registration documents, and other supporting files you upload
• Usage Data: Information about how you interact with our system, including login times and actions performed

2. How We Use Your Information

We use the collected information for the following purposes:

• To create and manage your user account
• To process your service requests (lockers, gate passes, activity reservations)
• To communicate with you regarding your requests and account status
• To verify your identity and eligibility for campus services
• To maintain records and generate reports for administrative purposes
• To improve our system functionality and user experience
• To ensure compliance with university policies and regulations

3. Data Security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Authorized Personnel: University administrators and staff who need access to process your requests
• Legal Requirements: When required by law, court order, or legal process
• Safety and Security: To protect the rights, property, or safety of the university, our users, or others

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or university policy. Student records are typically maintained throughout your enrollment and for a period thereafter as required by educational regulations.

6. Your Rights

You have the right to:

• Access your personal information stored in our system
• Request corrections to inaccurate or incomplete data
• Request deletion of your account (subject to record-keeping requirements)
• Withdraw consent for data processing where applicable
• Lodge a complaint with relevant data protection authorities

7. Cookies and Tracking

Our system uses session cookies to maintain your login state and improve your experience. These cookies are essential for the system to function properly and are automatically deleted when you logout or close your browser.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Third-Party Services

Our system may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.